Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.

Seattle-Denver Center of Innovation (COIN)


Quick Links

Veterans Crisis Line Badge
My healthevet badge

COIN Investigators & Staff

COIN Project Team


Lynette R. Kelley, FNP
Title: Research Nurse Practitioner/Clinical Analyst
Location: Denver

Return to Top

Research Interest


Dimensions profile: See publications, grant, datasets, patents and clinical trial information.

User-Centered Design to Improve Video Device Usage Among Older Rural Veterans

User-Centered Design can enhance resources, enabling rural, older Veterans to successfully access and utilize telemedicine. Rural residing adults > 65, experience barriers with telemedicine such as access and usability. The Veterans Health Administration (VA) established the Digital Divide program (DD) to provide VA-issued tablets and increased access to internet service for Veterans.

We used evidence-informed guide lines and user-centered design to improve the usability and experience of written instructions and access to telemedicine for rural, older Veterans receiving a VA-issued tablet. Dr. Kelley and her team developed 2 handouts to make the setup and use of these tablets easier for Veterans: 1) Veteran iPad Easy Start-up Steps and 2) Veteran iPad Tips for a Successful Appointment. Click on the images below to download a PDF of each.

Veteran iPad Easy Start-up Steps - Download
1) Veteran iPad Easy Start-up Steps - Download
Veteran iPad Tips for a Successful Appointment - Download
2) Veteran iPad Tips for a Successful Appointment - Download

The following images visualize Dr. Kelley's work. The word cloud is drawn from publication titles. The research collaboration map shows research relationships (click the image to enlarge):

Dr. Kelley's publication titles indicate his primary work is care of Veterans
Word cloud from pub titles
Dr. Kelley's collaborations are primarily from the University of Colorado
Research collaboration map
The following research fields have been used to summarize Dr. Kelley's publications and grants. The categories are based on 17 publications.
Clinical Research
Health Services
Rural Health
Behavioral and Social Science
Sleep Research
Clinical Trials and Supportive Activities
Basic Behavioral and Social Science
Networking and Information Technology R&D (NITRD)

Return to Top

Recent Publications


Kelley L, Broadfoot K, McCreight M, Wills A, Leonard C, Connelly B, Gilmartin H, Burke RE. Implementation and Evaluation of a Training Curriculum for Experienced Nurses in Care Coordination: The VA Rural Transitions Nurse Training Program. J Nurs Care Qual. 2023 Feb 27. doi: 10.1097/NCQ.0000000000000698. Epub ahead of print.
PMID: 36857291.
Learn more about this publication on Dimensions


Donovan LM, Mog AC, Blanchard KN, Magid KH, Syed AS, Kelley LR, Spece LJ, Palen BN, Arfons LM, Kirsh S, Au DH, Sayre GG. Staff Experiences with a Team-based Approach to Sleep Medicine Referrals: A Qualitative Evaluation. Ann Am Thorac Soc. 2022 May;19(5):819-826. doi: 10.1513/AnnalsATS.202107-838OC.
PMID: 34788585.
Learn more about this publication on Dimensions

Gilmartin HM, Warsavage T, Hines A, Leonard C, Kelley L, Wills A, Gaskin D, Ujano-De Motta L, Connelly B, Plomondon ME, Yang F, Kaboli P, Burke RE, Jones CD. Effectiveness of the rural transitions nurse program for Veterans: A multicenter implementation study. J Hosp Med. 2022 Mar;17(3):149-157. doi: 10.1002/jhm.12802. Epub 2022 Mar 4.
PMID: 35504490.
Learn more about this publication on Dimensions

Nunnery MA, Gilmartin H, McCarthy M, Motta LU, Wills A, Kelley L, Jones CD, Leonard C. Sustainment stories: a qualitative analysis of barriers to sustainment of the National Rural Transitions of Care Nurse Program. BMC Health Serv Res. 2022 Jan 28;22(1):119. doi: 10.1186/s12913-021-07420-1. PMCID: PMC8796421.
PMID: 35090448.
Learn more about this publication on Dimensions


Kelley L, Ho M, Zanetti C, McKeever M, Na S, Showell S, Fehling K, Kenney R. Primary Care Evolution: Clinic Staff and Patient Perspectives of the Rapid Upscale of Virtual Primary Care during the COVID‐19 Pandemic. Health Serv Res. 2021 Sep;56(Suppl 2):32. doi: 10.1111/1475-6773.13762. Epub 2021 Sep 15.
PMCID: PMC8441387.
Learn more about this publication on Dimensions

Donovan LM, Mog AC, Blanchard KN, Magid KH, Syed AS, Kelley LR, Palen BN, Parsons EC, McCall CC, Thompson W, Charlton M, Spece LJ, Kirsh S, Au DH, Sayre GG. Patient experiences with telehealth in sleep medicine: a qualitative evaluation. J Clin Sleep Med. 2021 Aug 1;17(8):1645-1651. doi: 10.5664/jcsm.9266. PMCID: PMC8656905.
PMID: 33755010.
Learn more about this publication on Dimensions

McCarthy MS, Ujano-De Motta LL, Nunnery MA, Gilmartin H, Kelley L, Wills A, Leonard C, Jones CD, Rabin BA. Understanding adaptations in the Veteran Health Administration's Transitions Nurse Program: refining methodology and pragmatic implications for scale-up. Implement Sci. 2021 Jul 13;16(1):71. doi: 10.1186/s13012-021-01126-y. PMCID: PMC8276503.
PMID: 34256763.
Learn more about this publication on Dimensions

Ayele RA, Liu W, Rohs C, McCreight M, Mayberry A, Sjoberg H, Kelley L, Glasgow RE, Rabin BA, Battaglia C. VA Care Coordination Program Increased Primary Care Visits and Improved Transitional Care for Veterans Post Non-VA Hospital Discharge. Am J Med Qual. 2021 Jul-Aug 01;36(4):221-228. doi: 10.1177/1062860620946362.
PMID: 32772849.
Learn more about this publication on Dimensions

Leonard C, Gilmartin H, McCreight M, Kelley L, Mayberry A, Burke RE. Training registered nurses to conduct pre-implementation assessment to inform program scale-up: an example from the rural Transitions Nurse Program. Implement Sci Commun. 2021 Mar 8;2(1):28. doi: 10.1186/s43058-021-00127-8. PMCID: PMC7938579.
PMID: 33685521.
Learn more about this publication on Dimensions

Return to Top

Media (Webinars, Podcast, Other)



Building a Community of Practice around Virtual Qualitative Methods

by Karen Albright, PhD ; Jane Moeckli, PhD ; Ana-Monica Racila, PhD ; Jessica Young, MPH, MSW
Collaborators: Lynette Kelley, FNP, Cristina Ortiz, PhD, Jennifer Van Tiem, PhD, Nicole Johnson
Seminar date: 6/9/2022

Description: The COVID-19 pandemic forced a number of changes to the qualitative research cycle, including an increased use of technology-mediated approaches to qualitative research. These more digital research workflows have opened up new data sources (e.g., chats alongside video), normalized some underutilized data sources (e.g. video recording), and confounded traditional data collection methods (e.g., direct observation and site visits). These changes have generated questions about information security and privacy, rigor, and equity. The presenters will explore some of these modifications and innovations using case studies of research projects that had to transition to, or begin with, COVID-sensitive processes. The presentation will end with resources for our continued engagement with virtual qualitative methods.

Intended audience: Researchers, practitioners, leaders, or policy makers with an interest in conducting or understanding qualitative methods.

DOWNLOAD: PDF handout | Audio only (mp3) | Transcript will become available at seminar website